Please call us at (240) 728-8870 to book your appointment!
By calling us to book your appointment, you have read and agreed to the terms outlined above and in our policy.
We can’t wait to see you soon!
As a woman and minority-owned small business on a mission to create a safe, and non-toxic nail care experience, transparency with our team and our Baltimore community is so important to us. As the market around us is changing, and the cost of supplies are rapidly increasing, we’ve felt the need to adapt, to ensure we can keep our doors open.
Starting Thursday (7/21/2022), we are adding a 6% salon operations charge to cover the rising cost of operations and supplies. We are making this change because we want to continue to bring you a safe nail care experience with the same quality of high-quality, non-toxic ingredients.
Please let us know if you have any questions– our doors are open to chat. Thank you for understanding, and supporting us!
DEPOSITS
A deposit is required to book your appointment at Topcoat. Deposits go towards the cost of your service. Deposits are dependent on the service and number of services you booked, see below:
$30 - 1 service
$60 - 2 services
$80 - Gel-X Extensions
Deposits are per person. If there are two individuals booking manicures in a party, we require a deposit per person for each service. Please have your card ready when calling to book.
Please know that last minute cancellations and no-shows hurt our small businesses. We've put policies in place to ensure our team members are compensated fairly and receive a full day's wage for their time. We ask our current + future guests to respect our time and our strict cancellation policies.
We understand that things come up, so we ask that if you need to reschedule, cancel or make edits to your appointment that you contact us 48 hours in advance. No deposit refunds will be provided if changes (reschedules, cancellation) are made to appointments with less than 48 hours notice before your scheduled appointment.
This allows us to accommodate the high demand for appointments and guarantees a livable wage for our team members. If you have any questions or concerns, please feel free to give us a call.
All payment information is added to the system via a secure electronic process that ensures the information is encrypted and remains secure.
Please understand cancellation policies are not punishments—they’re put in place so our staff is compensated fairly, especially during this uncertain time.
We are trying to survive this pandemic just like everyone else—we love what we do, and we love being able to provide a safe reprieve for you all. Please read and respect our policies if you would like to book with us.
When booking an appointment at Topcoat, you are agreeing and will be held financially accountable to all of our salon policies.
THANK YOU!
We thank you in advance for understanding and greatly appreciate your support in advancing our mission to reimagine the nail care ritual.
xx Amy, Thanh, Nam and Kim Nguyen, Topcoat Founders
By calling us to book your appointment, you have read and agreed to the terms outlined above and in our policy.
We can’t wait to see you soon!